Sam and Andy McKenna

We help organisations make better business decisions through UX insight, experimentation and conversion optimisation.

Acquitain was founded to solve a problem we saw repeatedly in large organisations and digital agencies alike: teams working in silos, optimising individual channels without ever stepping back to understand the full customer journey.

Search teams focused on traffic.

Marketing teams focused on campaigns.

CRO teams focused on isolated tests.

What was often missing was a joined-up, evidence-led view of how customers actually experience a product or service — and how decisions about change were being made.

Having both worked client-side and agency-side, we saw first-hand how this fragmentation led to wasted spend, unvalidated assumptions, and missed opportunities to improve performance in a meaningful way.

Acquitain exists to bridge that gap.

We help organisations move beyond opinion-led optimisation by using UX insight and structured experimentation to understand where journeys break down, where customers hesitate, and where change carries the greatest risk or reward.

Rather than jumping straight to solutions, we focus on diagnosing the problem, prioritising learning, and validating improvements before they are scaled.

Our work spans CRO audits, UX diagnostics, landing page optimisation and experimentation programme design — all grounded in a belief that experimentation is not just about uplift, but about improving the quality of business decision-making.

Between us, we bring over 20 years’ experience working with small and medium-sized businesses and large corporate clients across the UK, Europe and Australia.

We’ve advised organisations including M&G, Direct Line, Green Flag, Red Bull, AMP Capital, Telstra and WeightWatchers on how to improve digital experiences, increase conversion, and make better use of the traffic they already have.

We work flexibly and collaboratively, often alongside internal teams or agency partners, adapting our approach to suit each organisation’s maturity, goals and constraints.

Whether that’s a focused UX audit, a landing page experimentation sprint, or longer-term advisory support, our aim is always the same: to help teams learn faster, reduce risk, and build confidence in what they choose to change.

We are certified Google Analytics, Optimizely Platform, Scrum Product Owner and CP-UX practitioners, and bring a practical, hands-on approach shaped by real-world experience rather than theory.

If you’d like to explore how UX-led experimentation could help you improve performance and make more confident decisions, we’d love to talk.

Acquitain — Acquire. Retain. Win.